Privacy Policy

This Privacy Policy (“Policy”) outlines how DexterLab LTD (“the Company,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“you,” “your,” or “user”) of the Trakable mobile application (“Application” or “App”).

1. Information Collection

The Company may collect the following categories of information:

Anonymous Usage Data: The Application collects certain anonymous data regarding usage patterns, feature utilization, and performance metrics. This data is collected solely in an anonymized format and cannot be used to identify individual users.
Device Information: The Application may collect technical information about the device on which it is installed, including but not limited to device type, operating system version, and technical specifications. This information is collected for the purpose of Application optimization and technical issue resolution.

2. Use of Collected Information

The Company utilizes the collected information for the following purposes:

Providing, maintaining, and improving the Application's functionality and user experience
Identifying, diagnosing, and addressing technical issues and bugs
Analyzing usage patterns to enhance Application performance and feature development
Notifying users of Application updates, changes, or improvements

3. Data Retention

The Company shall retain anonymous usage data only for such duration as is reasonably necessary to fulfill the purposes outlined in this Policy, including Application improvement and technical issue resolution.

4. International Data Transfer

Anonymous information collected through the Application may be transferred to and processed on computers located outside of your state, province, country, or governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

5. Disclosure of Information

The Company may disclose anonymous usage data in the following circumstances:

To comply with a legal obligation, court order, or governmental request
To protect and defend the rights, property, or safety of DexterLab LTD
To investigate potential violations of the Terms of Use or illegal activities in connection with the Application
To protect the safety and security of the Application's users or the public

6. Data Security

The security of your information is of paramount importance to the Company. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of information. However, it must be acknowledged that no method of electronic transmission or storage is 100% secure, and the Company cannot guarantee absolute data security.

7. Children's Privacy

The Application is not directed toward individuals under the age of 13. The Company does not knowingly collect personally identifiable information from children under 13 years of age.

8. Amendments to This Privacy Policy

The Company reserves the right to update or modify this Policy at any time. Users will be notified of any material changes through appropriate channels, and the “Effective Date” at the top of this Policy will be updated accordingly.

9. Contact Information

For inquiries regarding this Privacy Policy, please contact:

DexterLab LTD

BULGARIA, Plovdiv, Trakia district, 59 Osvobozhdenie blvd., bl. 172, ent. B, room 1

Email: contact@dexterlab.site